Privacy Policy

Dakota Property Protection ("we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

1. Information We Collect

We may collect the following personal information when you use our website or book an assessment:

• Full name
• Email address
• Phone number
• Property address
• Property type and ownership status
• Service preferences and notes you provide
• Booking date and time

We also collect non-personal technical data such as browser type, IP address, and pages visited through standard web analytics tools.

2. How We Use Your Information

We use your personal information to:

• Schedule and confirm your property protection assessment
• Send you your booking confirmation and digital Property Protection Report
• Respond to your inquiries and provide customer support
• Improve our services and website experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Disclosure of Information

We may share your information with trusted service providers who assist us in operating our website and delivering our services (e.g., email delivery providers), subject to confidentiality agreements. We may also disclose information where required by law or to protect the rights, property, or safety of Dakota Property Protection, our customers, or others.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Booking records are retained for a minimum of two years for service and warranty purposes.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information (subject to legal or contractual restrictions)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact: